Refund policy

Return and exchange policy

At Amoboka, your satisfaction is our top priority. If you're not pleased with your order for any reason, please email us at contact@amoboka.com, and we will address your concerns and questions promptly.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a return, you can contact us at contact@amoboka.com. If your return is accepted, we’ll send you instructions on how and where to send your package. Personalized items produced according to and/or at the request of the customer, products that have been altered, or sealed items that have been unsealed after delivery and cannot be returned for hygiene reasons or health protection cannot be exchanged.

Customer pays for return shipping costs. We advise you to keep all tracking information handy after returning your items for proof of delivery and to take all the necessary precautions to ensure that your product is protected. Items sent back to us without first requesting a return will not be accepted.